Talent.com
This job offer is not available in your country.
▷ (Urgent) Customer Support Executive

▷ (Urgent) Customer Support Executive

Kuickfit - Engineered Nutrition LLPIndia
17 hours ago
Job description

We are looking for an experienced customer relation executive to join our team. You will ensure that our customers receive great customer service. You’ll be responsible for promptly addressing their inquiries and resolving any issues.

If you are an expert in handling client inquiries, adept at collaborating with other departments to optimise customer experience and have a passion for customer service, you are the ideal candidate for us.

We offer an attractive pay package, comprehensive health benefits, and opportunities for career progression within the company. Our commitment to fostering diversity and inclusivity means we welcome candidates of all backgrounds to apply.

Your role :

  • Establish and maintain positive relationships with existing clients.
  • Provide prompt, efficient, and satisfactory responses to customer inquiries.
  • Identify opportunities for improving the customer experience and provide feedback to relevant teams and departments.
  • Analyse customer data to identify patterns and insights; and leverage this information to enhance customer relationship management strategies.
  • Collaborate with other departments (marketing, sales, logistics, and product development) to optimise the existing customer experience journey.

Your tasks :

  • Manage customer interactions, inquiries and complaints across various channels, including email, phone, and social media.
  • Support successful customer retention initiatives, such as customised marketing campaigns and loyalty programs.
  • Monitor customer feedback regularly and identify areas of improvement in our products and services.
  • Stay updated about industry trends and CRM best practices to ensure our processes and procedures are optimised.
  • Your profile

  • A bachelor’s degree in a relevant field, such as marketing, business administration, communication, or customer relationship management.
  • 1+ years of experience in a customer-facing role.
  • Successful record of developing and implementing customer relations strategies.
  • Strong problem-solving abilities with time management skills.
  • Fluency in English, Hindi and at least one regional language.
  • Persuasive communication and interpersonal skills to collaborate effectively with internal teams like marketing and product development and integrate customer feedback into the company’s strategies and initiatives.
  • A customer-centric attitude to handle challenging client situations.
  • Preferred skills and qualifications

  • Prior experience managing a team of customer service representatives.
  • Soft skills such as patience, adaptability, and empathy.
  • Create a job alert for this search

    Customer Support Executive • India

    Related jobs
    • Promoted
    Customer Support Executive

    Customer Support Executive

    COCKATOO INDIAIndia
    WE ARE HIRING : Customer Support Executive.India, inspiring individuals to “Make a Move” toward healthier, more active lifestyles. We’re on the lookout for a Customer Support Executive who is passion...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Support Associate

    Customer Support Associate

    Aasma CareersNagpur, IN
    We are hiring for a MNC Company for Language Interpreter (Customer Support) Role.Permanent Work From Home PAN India.Languages : - Punjabi / Bengali / Nepali / French. Note : - Excellent English Speaking Ski...Show moreLast updated: 14 days ago
    • Promoted
    Customer Support Executive

    Customer Support Executive

    TransportSimpleIndia
    TransportSimple , we’re transforming how fleet owners manage their operations with our unique SaaS solutions.We are seeking an experienced Customer Support Executive to assist our expanding custome...Show moreLast updated: 2 days ago
    • Promoted
    Customer Support Executive

    Customer Support Executive

    Talent Corner HR Services Pvt LtdIndia
    Job Title : Customer Support Executive Experience- 4 to 6 Years Salary- 5.LPA Job Location-Powai, Mumbai, India.About the Company - Our client is more than a decade old MNC and headquartered in Melb...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Support Executive - Chat / Email- Skincare

    Customer Support Executive - Chat / Email- Skincare

    PeopleGeneIndia
    Engage in effective and persuasive communication to highlight the value proposition.Work towards achieving and exceeding sales targets. Employ consultative selling techniques to understand customer ...Show moreLast updated: 11 days ago
    • Promoted
    Junior Customer Support Executive

    Junior Customer Support Executive

    Digikore DigitalIndia
    Job Title : Junior Customer Support Executive.Location : Viman Nagar, Pune (Work From Office).We are looking for a Junior Customer Support Executive to join our team at Digikore Digital.The ideal can...Show moreLast updated: 7 days ago
    • Promoted
    Customer Support Executive

    Customer Support Executive

    Kuickfit - Engineered Nutrition LLPIndia
    We are looking for an experienced customer relation executive to join our team.You will ensure that our customers receive great customer service. You’ll be responsible for promptly addressing their ...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Support Executive

    Customer Support Executive

    TPIndia
    Process : International Voice (Customer Support).Shift : 24x7 rotational shifts (5 days working, 2 rotational offs).Graduates (Freshers welcome!) - HSC (12th pass) with relevant experience(Internatio...Show moreLast updated: 15 days ago
    • Promoted
    Customer Support Executive - International Call Centre - Chennai

    Customer Support Executive - International Call Centre - Chennai

    Golden OpportunitiesIndia
    Only Chennai candidates can apply.Customer Support Manage inbound / outbound international calls, resolve queries, provide accurate information, and ensure first-call resolution.Service Excellence De...Show moreLast updated: 7 days ago
    • Promoted
    Customer Support Executive

    Customer Support Executive

    Just In TimeIndia
    The Customer Support Executive will be responsible for handling customer interactions across multiple channels (calls, emails, chats,), addressing queries, complaints, and requests in a timely and ...Show moreLast updated: 15 days ago
    • Promoted
    Chat Support Executive

    Chat Support Executive

    AIS Technolabs Pvt LtdIndia
    Job Title : Chat Support Executive Location : Ahmedabad, Prahlad Nagar Employment Type : Full-time About the Role : .We are seeking a Chat Support Executive to provide prompt and professional customer s...Show moreLast updated: 13 days ago
    • Promoted
    Customer Support Specialist

    Customer Support Specialist

    Live ConnectionsNagpur, IN
    Job Opportunity – LBG Chat & TSB Voice Process.Graduate Freshers OR HSC with minimum 2 years of work experience.Graduate Freshers OR HSC with minimum 1 year of work experience.Candidates must meet ...Show moreLast updated: 24 days ago
    • Promoted
    Customer Support Executive

    Customer Support Executive

    Zokonagpur, maharashtra, in
    As a Customer Support Executive, you will be at the forefront of our customer interactions, ensuring every query is resolved efficiently and carefully. This role is exclusively focused on chat suppo...Show moreLast updated: 2 days ago
    • Promoted
    Customer Chat Support Executive

    Customer Chat Support Executive

    Onboard Aero Consultant Pvt Ltdnagpur, maharashtra, in
    Onboard Aero Consultant provides consultancy services in sales, logistics, finance, design, IT, and HR for clients in the aviation and fitness industries. We are now seeking a proactive and customer...Show moreLast updated: 7 days ago
    • Promoted
    Customer Support Executive

    Customer Support Executive

    Fast&Up IndiaIndia
    Languages to be known – Hindi, English, Marathi, must know - anyone south Indian language preferred Malayalam / Telugu.Respond to customer inquiries via phone, email, and live chat in a timely and ...Show moreLast updated: 2 days ago
    • Promoted
    Telesales Executive

    Telesales Executive

    ClearroNagpur, IN
    Multiple Openings (Sales | Customer Support | Backend Operations).Join our fast-growing team and be part of a company that values innovation, quality, and customer satisfaction.Enthusiastic and ded...Show moreLast updated: 2 days ago
    • Promoted
    Customer Support Executive

    Customer Support Executive

    TRDFIN Support Services Pvt LtdIndia
    We are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduate...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Support Executive

    Customer Support Executive

    Cava AthleisureIndia
    Role Purpose The purpose of the role is to provide timely, empathetic, and effective support to customers across multiple channels, ensuring a smooth experience and high levels of customer satisfac...Show moreLast updated: 13 days ago
    • Promoted
    Customer Service Executive

    Customer Service Executive

    Career ComfortIndia
    Job Title : Customer Support Executive – US Healthcare (Inbound Voice).Salt Lake, Sector V, Kolkata (On-site with complimentary cab drop service). Days Off : Fixed weekends – Saturday & Sunday.As a pa...Show moreLast updated: 30+ days ago
    • Promoted
    Infosys BPM is Hiring! Customer Support - International Voice Process - Apply Now

    Infosys BPM is Hiring! Customer Support - International Voice Process - Apply Now

    Infosys BPMIndia
    Customer Support Executive – International Voice Process Role.We are hiring dynamic and customer-focused professionals for our international voice support team. If you have a passion for solving cus...Show moreLast updated: 30+ days ago