Customer Service Executive

Job Title : Customer Support Executive – US Healthcare (Inbound Voice)

Location

Salt Lake, Sector V, Kolkata (On-site with complimentary cab drop service)

Shift & Schedule

Night Shift aligned with U.S. time zones

Days Off : Fixed weekends – Saturday & Sunday

About the Role

As a part of our US healthcare support team, you will :

Handle inbound voice calls from U.S. Healthcare service / customers—no sales, no targets.

Resolve queries professionally and accurately, ensuring timely issue resolution.

Listen actively, empathize, and provide clear, personalized support.

Requirements

Strong communication skills in English (verbal & written), preferably US accent-neutral.

Minimum 12th pass; graduation or diploma is a plus.

Comfortable working night shifts in U.S. time zones.

Preferred : Fresher / Prior experienced, All are welcome.

Compensation & Benefits

In-hand Salary : ₹15,000–₹19,000 per month

Travel Allowance + Subsidized Meals

Free Cab Drop after night shift

Attendance Bonus : ₹1,000 per month

Annual Performance Bonus : Up to ₹15,000

PF & ESI coverage

How to Apply

Interested candidates are encouraged to apply immediately :

Call or WhatsApp : HR kanchan 9868012470