Event IT Support Engineer

We are looking for a dedicated IT Service Desk & Event Support Specialist to provide technical support across IT operations and high-profile events. This role combines hands-on IT troubleshooting with VIP and event technology support, ensuring seamless experiences for both our clients and event attendees across India.

Location : Mumbai | Rotational Shift

Key Responsibilities :

Service Desk Operations :

• Perform installations, maintenance, and repairs on desktops, laptops, tablets, and peripherals, primarily on-site.
• Configure and deploy operating systems (Windows 7 / 8 / 10 / 11) via SCCM or Ghost imaging, and manage data transfers.
• Troubleshoot productivity tools like MS Office, antivirus software, and other applications.
• Handle customer interactions, update / close tickets in ticketing systems, and deliver support at customer locations across India.

Event & VIP Support :

Event Documentation & Reporting :

Collaboration & Communication :

Qualifications & Skills :

Why Join Us :

This is a unique opportunity to combine IT expertise with live event operations, supporting high-profile events and VIPs across India. If you enjoy problem-solving under pressure and delivering exceptional customer experiences, we want to hear from you!