Technical Support Engineer - IT Operations
CMS Computers LimitedMumbai2 days ago
Job descriptionMinimum 5 years of experience in a similar position Bachelors / Master's degree in Computer Science or related field BCA / MCA / B.Tech (CS) / M.Tech or any other equivalent degree; Another educational degree / certificate in an information technology related field with equivalent work experience Organizational skills : independence, operability and meticulousness Ability to work under the pressure Problem solving and multitasking Responsibility for tasks, projects, working on goals Own initiative and involvement in entrusted tasks
Key Responsibilities :
- Establish, implement, regulate and improvise internal processes for database management
- Explore the advanced features of different Windows Based, cloud based and other applications and train teams for employment of the applications;
- Lead and own design and development of tools for digitizing internal operations
- Support in the organization and implementation of events, organization of internal meetings
- Use Microsoft 365 apps / Sharepoint / Azure for the purpose of CRM and ERP
- Discover and adopt new technologies in the day to day operations of the organization
- Creating reports, summaries and presentations for the offices administrative needs
- Troubleshoot day to day breakdowns in software, hardware and networking;
- Train and guide teams on use of ITeS;
- Coordinate with third party service ITeS providers;
- Coordinate and collaborate with different internal teams.
Education and Work Experience :
(ref : hirist.tech)
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Technical Support Engineer • Mumbai
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