Field Services Director

About the Role

Individual Needed for Meeting Targets fixed by shareholders to achieve the Revenue, Collection and Receivables. Needs to ensure the growth of the company and adhere the policies set by HR.

Required to establish with team to follow the guidelines set in SOP. Required to arrange necessary training for the employees to set standards and to improve the overall efficiency of employees.

Experience- 15-20years in the field

Responsibilities

• Required to take care of necessary tools and equipment for doing site activities.
• Share monthly report to all concerned.
• Share annual report contains Revenue, Achievements, receivables, employee’s performance, required skills and necessary training and Capex.
• Required to address complaints from customer for all service-related activities.
• Required to submit Invoices in set time to customers and BIPL.
• Required to ensure travel advance and claims as per defined policies.
• Monthly attendance report of all employees to be informed to HR in time.
• Ensuring, Timely visit to site according to customer’s priority.
• Ensuring Timely and professionally handled service calls related to issues arising from customers.
• Provide high-level technical support and solutions to the customers at their locations.
• Ensure compliance of all regulations, rules and federal laws.
• Build positive relationships with customers.

Qualifications

Diploma / graduate / postgraduate in Mechanical engineering

Required Skills

Preferred Skills