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Operation and Social Media Assistant

Operation and Social Media Assistant

ConfidentialNoida, India
7 days ago
Job description

Job Title : Operations & Social Media Assistant

Company : BR Nutricure (Women's Health Supplement Startup)

Location : Noida, Sector 52

Experience : 1–2 years

Employment Type : Full-time

Industry : D2C / Health & Wellness / FMCG (Startup)

About the Company :

We are a fast-growing D2C startup focused on women&aposs health and wellness through high-quality, science-backed supplements. Our mission is to empower women with accessible, effective, and trustworthy health products. As a young and agile team, we're looking for driven individuals who want to grow with the brand.

Role Overview :

We are hiring an Operations & Social Media Assistant to support our daily business operations, customer engagement, and basic social media activities. The ideal candidate should be proactive, detail-oriented, fluent in English, and passionate about women&aposs wellness.

Key Responsibilities :

Operations :

  • Coordinate daily order processing, packaging checks, and timely dispatch.
  • Ensure all products are correctly labelled, batch-coded, and meet shipping timelines.
  • Communicate with logistics partners to track and resolve delivery issues.
  • Maintain inventory records and coordinate with vendors as needed.
  • Assist in basic reporting of sales, stock, and operational issues.

Customer Interaction :

  • Respond to customer inquiries via WhatsApp, email, and social media DMs.
  • Handle post-purchase queries and ensure customer satisfaction.
  • Share feedback with internal teams for continuous improvement.

    • Social Media Support :

  • Assist in basic posting, scheduling, and replying to comments / messages.
  • Help coordinate influencer / sample deliveries.
  • Monitor social media engagement and trends relevant to the brand.

    • Requirements :

  • 1–2 years of experience in operations, e-commerce, customer support, or admin roles (preferably in a D2C or startup environment).
  • Strong command of English (written & verbal) is a must.
  • Comfortable working in a fast-paced, multi-tasking environment.
  • Basic understanding of Instagram, WhatsApp Business, and order platforms (like Shopify or similar).
  • Organized, responsible, and solution-oriented mindset.

    • What We Offer :

  • A dynamic startup culture with learning opportunities in multiple areas.
  • Direct involvement in growing a purpose-driven women's health brand.
  • Supportive, collaborative work environment.
  • Opportunity to grow into a more senior operations or marketing role.

    • Location :

    On-site – Sector 52, Noida

    (Only candidates comfortable with working from the office should apply.)

    Show more

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    Skills Required

    instagram , Shopify

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    Assistant Social Media • Noida, India

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