CLIENT SERVICING & BUSINESS MANAGER (MIX of CLIENT SERVICING, BIZ LEAD MANAGEMENT & CREATIVE DIRECT

CLIENT SERVICING & BUSINESS MANAGER (Mix of Client Servicing, Business Lead Management & Creative Direction)Luxury Wedding Photography & Film Studio | MumbaiBefore You Apply This is an entry-to-mid-level position (typically 1–4 years of relevant experience).Salary will be aligned accordingly — not suited for senior or high-salary expectations.A valid passport is a must , as the role involves frequent travel across India and abroad.About Us We are a luxury wedding photography and film studio, celebrated for crafting emotionally powerful stories wrapped in fashion-forward visuals .From palaces and private estates to faraway shores — wherever love takes us, we turn moments into timeless, stylish, and deeply personal narratives.At our core, we blend empathy with aesthetics , ensuring every couple not only receives beautiful imagery but also enjoys a seamless, thoughtfully curated journey.Role Overview This is a Mix role — equal parts : Client Servicing → Be the single point of confidence for couples & families throughout their journey.Business Lead Management → Handle inbound leads, conduct discovery calls, create proposals, and manage follow-ups — this is not a cold-calling role.Creative Direction → Ensure moments aren’t missed, frames look their best, and storytelling stays true to the brand aesthetic.You are the bridge between emotion and execution — equally comfortable leading conversations with planners and clients, coordinating with creative teams, and guiding editors to align stories with intent.This is not a 9-to-5; it’s about ownership, stamina, and creating something unforgettable.Who Should Not Apply Hardcore client servicing profiles with no creative eyeFilmmakers / DOPs / Writers who only want to shootStylists who don’t understand storytelling or productionProduction managers with no client-facing experienceAnyone uncomfortable with high-pressure, travel-heavy wedding environmentsFreshers without relevant industry exposureCandidates expecting senior / leadership-level salary packages not aligned with a 2–5 year roleWho This Role Is For Someone mature yet fun, emotionally aware, and client-facingA professional who can manage client relationships end-to-end while shaping storytelling momentsA person with strong creative sensibility — understands films, photos, and aesthetics (not just logistics)Confident enough to direct a team with authority, yet approachable enough to build comfort with clientsHighly proactive, systematic, and organized — doesn’t need reminders or follow-upsPassionate about weddings and willing to work long hours during peak seasonKey Responsibilities Act as the SPOC for assigned weddings — managing clients, expectations, and timelinesConduct discovery calls with inbound leads, build rapport, and close bookingsCreate proposals and ensure follow-ups are timely and professionalLead on-floor execution → posing, styling, interviews, story arcs, ensuring nothing is missedWork with planners, vendors, and venues to keep shoots smooth & timelyLock freelancers, prep call sheets, manage backups & trackersGuide editors → align films / photos with story & studio aestheticManage client feedback cycles & ensure timely deliveryContribute to moodboards, teaser / trailer ideas, and Insta campaignsQualifications & Skills 2–5 years of experience in content, media, luxury events, or client servicing with creative sensibilityPrior experience in handling inbound leads, client meetings, or proposal creationStrong storytelling + visual instinct (films, photos, aesthetics)Excellent communicator — clients & teams take you seriouslyStrong knowledge of Excel / Google Sheets for trackers, schedules & reportingProactive, self-driven, highly organized — should not require repeated follow-upsStreet-smart, emotionally intelligent, calm under pressureMust have a valid passport & be open to travelImmediate joiners preferredWhat We Offer Ownership of weddings end-to-endTravel across stunning destinationsCreative + leadership freedomA respectful, drama-free, emotionally intelligent teamHow to Apply Send your CV + a short note to Include : Current CTCExpected CTCNotice periodMust have a valid passport