Service Now ITBM Developer
ConfidentialBengaluru / Bangalore, India9 days ago
Job descriptionProven experience in ServiceNow platform management, requirement workshops, and blueprint creation. Strong understanding of service portfolio management and IT service management best practices. Excellent communication and facilitation skills to lead workshops and engage with diverse stakeholders. Ability to work collaboratively in a team environment and manage multiple priorities
Role : ITBM with SPM developer
Exp – 6 years
Relevant experience : 5 plus years
Location – Pan India
Work Mode : Hybrid
Role Description :
- Lead and facilitate requirement workshops for service portfolio management.
- Collaborate with stakeholders to identify and prioritize service management requirements.
- Guide the ServiceNow configuration decisions and identify additional required functionalities not available out-of-the-box.
- Summarize the requirement blueprint to get required approval from the stakeholders.
- Guide in building initial product backlog for the implementation.
- Help in estimating the cross-platform dependencies, data flow and governance for the master data.
- Help in identifying action plan for the better adoption of the product.
Key competency :
Skills Required
service portfolio management , Servicenow, It Service Management
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Service Now Developer • Bengaluru / Bangalore, India
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