We’re Hiring : Senior Ticketing Executive
Location : Hyderabad, India
Experience Required : 5–6 years
Employment Type : Full-time
We are looking for a highly skilled Ticketing Executive to join our growing travel team. If you’re experienced with Galileo (and ideally Sabre as well), passionate about delivering exceptional customer support, and confident handling complex ticketing scenarios, we want to meet you.
Responsibilities
- Handle ticketing, reissues, revalidations, and refunds accurately and efficiently
- Process EMDs / EMCs, exchanges, voluntary / involuntary changes, and other ticketing requests
- Support customers with any travel-related inquiries, ensuring fast and professional service
- Coordinate with airlines and suppliers to resolve ticketing issues
- Maintain high accuracy and attention to detail in all PNR and GDS operations
Requirements
5–6 years of experience in airline ticketing and reservationsStrong proficiency in Galileo (must-have); Sabre knowledge is a plusSolid understanding of airline fare rules, commissions, penalties, and refund / reissue logicExcellent communication and problem-solving skillsAbility to work independently and handle time-sensitive requestsCustomer-focused mindset with strong follow-up disciplineWhy Join Us?
Opportunity to work with a dynamic, supportive, and fast-growing travel teamCompetitive salary and growth potentialExposure to multi-market travel operationsIf you fit the profile, please apply or share this post with someone who might be a match.