Senior Global Account Manager(US Staffing)

A client of Rose International is hiring a Senior Global Account Manager / Supplier Relations Manager(From the US Staffing Industry )

Location : Bangalore / Onsite

Industry Required -US Staffing Only

Consistent experience in the US STAFFING INDUSTRY IS MANDATORY

About the Role

The Senior Business Development Manager / Supplier Relations Manager will act as a subject matter expert both internally and externally, provide strategic direction relating to supply chain design and best practices, support new client implementations and existing client MSP programs, as well as lead a small team of Specialists ensuring clients have access to talent.

You will manage, mature and expand relationships across our global supplier network, focused on the India & APAC regions.

As our clients operate globally, the role will involve working with suppliers, colleagues and clients all over the world, so a consideration of different time zones and working practices / cultures is essential.

A typical day may involve multiple supplier calls, researching new suppliers in key markets and countries, providing support on benchmarking requests, working closely with client services teams, supporting new client implementations and working on department projects. An ability to multitask and prioritize whilst providing excellent client service is vital.

What You Will Do

Supplier Relationship Management :

Ensure supplier coverage in assigned region(s) and / or country(ies)

Build & maintain supplier relationship, and develop a deep understanding of supplier network

Supplier Sourcing :

Create market maps as required to aid global expansion of supplier network

Market Research - develop expert knowledge of key markets for and act as a Subject Matter Expert

Implementations :

Lead Supplier Onboarding Workstream in new client implementations and expansions, setting the supplier strategy and presenting supply chain design

Own supplier enrollment, ensuring project deadlines are hit. Negotiation support and escalation point for all matters relating to supplier onboarding

Supplier Onboarding & Offboarding :

Act as escalation point in support of Centre of Excellence to ensure timely execution of Supplier Agreements, and terminations

Client & Client Services Support :

Act as subject matter expert to internal and external audience relating to Supplier Relations

Lead and mentor Client Service Teams on supplier adoption strategies, supplier capabilities and recommendations

Sales Support :

Provide detail for RFx responses on bids

Present Supply Chain Management methodology, strategy and approach to client & prospects

Develop supplier relationships to generate new business opportunities for

Promote and sell supplier facing products – for example, Pay Intel & Supplier Financing

Events :

Design and deliver Supplier Events on a regional / country level

Attend industry events and networking opportunities

Team Management :

Line manager a small team of Specialists that are geographically dispersed

Mentor and develop direct reports

Other Duties :

Support Departmental Projects and Initiatives – such as operational excellence, IT enhancements, contributing to content production and our supplier awards process

Maintain & Update the Global Supplier Relations Standard Operating Procedure (SOP) and any other tools & technologies used, such as the VMS

Ad hoc Projects, as requested by department management

Travel :

Some infrequent travel may be required, (less than 10%)

What You Will Need

Experience of working in a similar Supply Chain role and / or deep knowledge of MSP, RPO, SoW, Staffing & Outsourcing

Experienced line manager, ideally of a regional / globally dispersed team

Fluent in English to a professional level, an additional Indian Language is advantageous

Comfortable & confident presenting to internal & external audiences

Experience of working in a fast-paced environment within a global business

Excellent customer service, administrative and organizational skills

Proven negotiator and commercially savvy

Strong IT skills – Outlook, Word, Excel & PowerPoint (ability to review, manipulate and present data)

Knowledge of Recruitment and Employment Legislation (eg. ABPU-10, uthyrningslagen)

Experience with supplier contracts and associated legal terminology

Experience with recruitment technology – VMS and / or ATS

Experience of using Salesforce, is an advantage

Experience of Supplier Management Tools, is an advantage

Public speaking experience, is an advantage