Title : Regional Head Core Retail Sales (South)
Location : Bengalore
Reports To : National Sales Director
Age Limit : Up to 42 years
Education : MBA from Tier 1 or Tier 2 Institute (IIMs, ISB, XLRI, SPJIMR, MDI, FMS, NMIMS, etc.)
Job Summary :
The Regional Head - Key Account Management will be responsible for leading and managing strategic key accounts / mid enterprise accounts across India.
This South Pan-India role demands strong client relationship management, revenue ownership, strategic growth planning, and leadership of enterprise sales The ideal candidate will be a high-impact leader capable of driving business transformation, customer success, and scalable growth.
Key Responsibilities :
- Strategic Account Leadership
- Develop and execute a national key account strategy in alignment with organizational goals.
- Own P&L for key accounts across India.
- Identify new business opportunities within existing key accounts and drive cross-sell / up-sell initiatives.
- Client Relationship Management
- Build and nurture CXO-level relationships with strategic clients across sectors.
- Ensure high customer satisfaction and long-term retention.
- Act as an escalation point for key clients and resolve issues effectively.
- Team Leadership
- Lead, coach, and manage a team of Regional / Area KAMs across geographies.
- Set performance KPIs and ensure delivery of team goals.
- Foster a culture of ownership, excellence, and continuous improvement.
- Sales Enablement & Execution
- Collaborate with marketing, operations, product, and finance teams to develop client-specific solutions.
- Monitor account performance metrics and ensure alignment with revenue targets.
- Present periodic business reviews to internal leadership and clients.
- Market Intelligence
- Track competitor activities, pricing strategies, and market trends.
- Share customer insights with product and innovation teams for solution MBA (Tier 1 or Tier 2 institute) is mandatory.
- Minimum 1215 years of experience in B2B / Enterprise Sales or Retail Sales.
- At least 5 years in a leadership role managing a national or large regional portfolio.
- Proven success in handling enterprise-level accounts.
- Strong negotiation, stakeholder management, and analytical s.
(ref : iimjobs.com)