IDS Next - Regional Manager - South

Role Summary

The Regional Manager South will lead the implementation and client engagement efforts for our hospitality ERP solutions (on-premise and cloud SaaS) across South India. This role demands strategic oversight of client onboarding, ERP deployment, post-implementation relationship management, and achievement of commercial objectives. The ideal candidate will bring a strong blend of operational leadership, hospitality domain expertise, technical acumen, and Implementation & Engagement

• Manage end-to-end ERP implementation projects, ensuring timely delivery, quality assurance, and client satisfaction.
• Maintain strong post-implementation relationships to drive product adoption, client retention, and satisfaction.
• Consistently achieve high Net Promoter Scores (NPS) through proactive client Operations & Resource Management
• Plan and execute monthly site visits for implementation, training, and review.
• Optimise resource allocation for support, rollouts, and training activities.
• Collaborate with internal teams to resolve technical issues and manage Performance & Collections
• Meet collection targets for new implementations within stipulated timelines.
• Drive renewals and collections for Annual License Renewals (ALR) and Annual Maintenance Contracts & Analytical Expertise
• Use Microsoft Excel for project tracking, reporting, and data analysis.
• A Monitor team productivity, service quality, and adherence to operational & Sales Leadership
• Develop and execute regional sales strategies aligned with organizational objectives.
• Operate with high autonomy, driving results through independent decision-making and accountability.
• Manage the complete sales cycleprospecting, qualification, product demonstrations, proposals, negotiations, closure, and account Growth & Customer Engagement
• Build and sustain strong relationships with enterprise customers, ensuring high satisfaction and retention.
• Identify emerging market trends, competitive moves, and new business opportunities in the region.
• Act as a trusted advisor to customers, aligning solutions to their business & Partner Management
• Collaborate with internal channel teams to drive partner-led opportunities and co-selling initiatives.
• Build relationships with system integrators, resellers, and strategic partners to enhance market & Revenue Achievement
• Consistently meet or exceed assigned annual and quarterly sales targets.
• Provide accurate forecasts and actionable insights to leadership for informed business Collaboration
• Partner with marketing, presales, and product management to create winning proposals and customer presentations.
• Contribute market intelligence to guide product roadmaps and GTM strategies.

(ref : iimjobs.com)