Job Title : Regional Head – Core Retail Sales (South)
Location : Bengalore
Reports To : National Sales Director
Age Limit : Up to 42 years
Education : MBA from Tier 1 or Tier 2 Institute (IIMs, ISB, XLRI, SPJIMR, MDI, FMS, NMIMS, etc.)
Job Summary
The Regional Head – Key Account Management will be responsible for leading and managing strategic key accounts / mid enterprise accounts across India. This South Pan-India role demands strong client relationship management, revenue ownership, strategic growth planning, and leadership of enterprise sales The ideal candidate will be a high-impact leader capable of driving business transformation, customer success, and scalable growth.
Key Responsibilities :
Strategic Account Leadership
- Develop and execute a national key account strategy in alignment with organizational goals.
- Own P&L for key accounts across India.
- Identify new business opportunities within existing key accounts and drive cross-sell / up-sell initiatives.
Client Relationship Management
Build and nurture CXO-level relationships with strategic clients across sectors.Ensure high customer satisfaction and long-term retention.Act as an escalation point for key clients and resolve issues effectively.Team Leadership
Lead, coach, and manage a team of Regional / Area KAMs across geographies.Set performance KPIs and ensure delivery of team goals.Foster a culture of ownership, excellence, and continuous improvement.Sales Enablement & Execution
Collaborate with marketing, operations, product, and finance teams to develop client-specific solutions.Monitor account performance metrics and ensure alignment with revenue targets.Present periodic business reviews to internal leadership and clients.Market Intelligence
Track competitor activities, pricing strategies, and market trends.Share customer insights with product and innovation teams for solution development.Qualifications :
MBA (Tier 1 or Tier 2 institute) is mandatory.Minimum 12–15 years of experience in B2B / Enterprise Sales or Retail SalesAt least 5 years in a leadership role managing a national or large regional portfolio.Proven success in handling enterprise-level accountsStrong negotiation, stakeholder management, and analytical s