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Spanish Executive

Spanish Executive

ConfidentialNoida, India
9 days ago
Job description

Role : Bilingual Customer Service Representative US Healthcare (Spanish / English)

Location : Noida (On-site) Shift : Night Shift (US Hours) Employment Type : Full-Time

Job Summary :

We are seeking a dynamic and bilingual (Spanish / English) Customer Service Representative with prior experience in US calling and healthcare processes. The ideal candidate will possess excellent communication skills and a passion for delivering outstanding customer support in a fast-paced international voice process environment.

Key Responsibilities :

  • Handle inbound and outbound calls related to US healthcare services.
  • Communicate effectively in both Spanish and English with customers to resolve queries and provide accurate information.
  • Maintain a high level of professionalism and empathy while interacting with customers.
  • Document customer interactions and follow up on pending issues.
  • Collaborate with internal teams to ensure timely resolution of customer concerns.
  • Adhere to company policies, procedures, and compliance standards.

Mandatory Skills :

  • Bilingual proficiency in Spanish and English (verbal and written).
  • Prior experience in US calling and international voice process .
  • Strong customer service and interpersonal skills.
  • Ability to work in night shifts and from the office .
  • Experience in BPO voice support or similar customer-facing roles.
  • Preferred Qualifications :

  • Experience in US Healthcare customer service.
  • Familiarity with healthcare terminology and processes.
  • Ability to multitask and manage time effectively.
  • Drop your CV at [HIDDEN TEXT] if you have relevant experience and can join on immediate basis.

    Skills Required

    us calling , International Voice Process, Customer Service

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    Executive • Noida, India

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