International Chat Process @WorkFromOffice @mohali, Punjab
ConfidentialMohali20 days ago
Job description0-2 years of experience in a non-voice process or similar role. Excellent communication skills in English (spoken & written). Strong grammar knowledge and typing speed (minimum 30 wpm). Undergraduate / Graduate Fresher's / Experienced NO PERSUING CANDIDATES WILL BE ENTERTAINED Immediate Joiner 5.5 days working Shift- 9 hours (Including 1 Hour break) Rotational Shifts / Week-off Vaccinated double dose. Salary -30kCTC / In-Hand 24k(during training period of 3 months),26k In-hand after successful training completion. Location- Mohali (WFO) PF Gratuity Health Insurance
Roles and Responsibilities
- Provide exceptional customer service through email support to international clients.
- Handle customer inquiries, resolve issues, and provide solutions via email.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with team members to achieve process goals and objectives.
- Ensure timely resolution of customer complaints and feedback.
Desired Candidate Profile
Job Details
Benefits & Perks
Skills Required
Problem Solving, Customer Support, Time Management, technical proficiency , Adaptability, Conflict Resolution, Data Entry
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International Mohali • Mohali
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