International CSE - Voice / Chat
ConfidentialMohali11 days ago
Job descriptionEnsure high customer satisfaction across all communication channels Maintain accuracy and professionalism in all interactions Provide timely resolutions to customer concerns Support retention through quality service and engagement
Role Responsibilities :
- Communicate effectively in English and one regional language (Kannada, Assamese, Punjabi)
- Handle customer inquiries with a professional and customer-first approach
- Address and resolve queries across voice and chat platforms
- Adapt to rotational shifts as per process requirements
Key Deliverables :
Skills Required
Customer Support, International Voice Process, Bpo, Us Process, Customer Handling
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International • Mohali