InternationalBlended Chat process @ Mohali Only

Description

We are looking for enthusiastic individuals to join our International Blended Chat process team in Mohali. This role is ideal for candidates with 0-1 years of experience who are eager to kickstart their career in customer service. The successful candidates will be responsible for engaging with customers through chat, providing them with information, and resolving queries in a timely manner.

Responsibilities

• Engage with customers via chat to provide information and resolve queries.
• Maintain a high level of customer satisfaction by delivering excellent service.
• Document customer interactions accurately in the system.
• Collaborate with team members to improve service processes and customer experience.
• Adhere to company policies and procedures while handling customer inquiries.

Skills and Qualifications

Skills Required

Problem Solving, Time Management, technical proficiency , Chat Support, Customer Service, crm software, Conflict Resolution, Data Entry