Hiring For International BPO- Voice Process

We are seeking dynamic and motivated individuals to join our team for the International BPO - Voice Process position in India. The ideal candidates will be responsible for providing exceptional customer service and support to our clients across the globe, ensuring their needs are met effectively.

Responsibilities

• Manage inbound and outbound voice calls with customers from various international locations.
• Provide excellent customer service and support to resolve inquiries and issues in a timely manner.
• Document all interactions with customers accurately in the system.
• Work collaboratively with team members to achieve targets and maintain high levels of customer satisfaction.
• Adhere to company policies and procedures while ensuring compliance with international standards.

Skills and Qualifications

Skills Required

Customer Service, Problem Solving, Active Listening, crm software