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Client Success Manager

Client Success Manager

The Wedding CompanyBengaluru, Republic Of India, IN
30+ days ago
Job description

Job Summary :

We are seeking dynamic and results-driven Relationship Managers to join our team specializing in high Average Selling Price (ASP) wedding services. As RM, you will be responsible for cultivating relationships with potential clients, and closing sales for our premium wedding services, against a token booking amount. Your primary goal will be to meet and exceed sales targets while providing exceptional customer service to ensure a memorable and stress-free experience for our clients.

Responsibilities :

  • Conduct thorough consultations with prospective clients to understand their needs, preferences, and budget constraints.
  • Present and promote our high ASP wedding services in a compelling and persuasive manner to showcase their unique value proposition.
  • Develop customized proposals and quotations working in close coordination with expert wedding planners based on clients' requirements and budget considerations.
  • Convince clients to close sales and secure bookings for wedding services against a pre decided token amount for booking.
  • Coordinate with internal teams, including event planners, vendors, and support staff, to ensure a good sales pitch which will bring the conversion percentage to industry leading standards.
  • Maintain accurate records of sales activities, client interactions, and progress towards sales targets using CRM software.
  • Stay updated on industry trends, competitor activities, and market developments to identify opportunities for growth and innovation.
  • Provide ongoing support and follow-up to clients throughout the wedding planning process to address any concerns and ensure satisfaction.

Qualifications :

  • Strong Communication skills in English and Hindi.
  • Flair for sales.
  • Ability to handle clients with confidence.
  • Fresher or 2-5 Year of experience, with a go getter attitude.
  • Develop strong knowledge of wedding services, trends, and vendors to effectively advise and guide clients.
  • Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced, result oriented startup environment.
  • Results oriented mindset with a track record of achieving and exceeding sales targets.
  • 6-day work setup with 1 rotational day off
  • Joining Date : Immediate / 7Days

    Work Location : HSR Layout, Bangalore

    If you are looking to build and contribute to the mission of building the next-generation wedding company for urban Indians, please reach out. We're super thrilled to partner and make you succeed.

    About Us :

    The Wedding Company is India's largest wedding planning and fulfillment company, managing an annual GMV of $10M, and disrupting the $130bn market (4% of India's GDP). The Wedding Company has raised a seed round from prominent investors like Arash Ferdowsi, Dropbox cofounder and Chaitanya Ramalingegowda, Wakefit cofounder. Note : We are an equal opportunity employer. This opportunity is open to all irrespective of gender, social or ethnic affiliation. Feel free to reach us at :

    Email : careers@theweddingcompany.com

    Website : https : / / www.Theweddingcompany.Com /

    The Wedding Company

    The Wedding Company - Book Venues, End to End Wedding Services, Planners in India

    The Wedding Company provides the best wedding services in India. Book end-to-end wedding planning services online with us and grab the best deals for your wedding, engagement, reception, and other events.

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    Client Manager • Bengaluru, Republic Of India, IN

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