Client Success Manager

Role : Client Account Manager

Type : Full Time

Role Summary :

As a Client Account Manager, you will be responsible for managing and maintaining relationships with key clientsand ensuring their satisfaction with our products and services. You will serve as the primary point of contact for clients and will be responsible for managing the entire client lifecycle, including on boarding, account management, and renewal.

Responsibilities :

• Serve as the primarypoint of contactfor assigned clients,managing all aspectsof the client relationship.
• Understand clients'business needs and goals and develop customized solutions to meet their needs
• Act as a subjectmatter expert on our productsand services, providingguidance and support to clients
• Identify and pursue up selling and cross-selling opportunities to drive revenue growth
• Work with internal teamsto ensure timelyand accurate deliveryof products and services
• Monitor client accounts to identify and address any issues or concerns in a timely manner
• Conduct regular meetings with clients to review performance, address any issues, and identify opportunities for improvement
• Ensure that all client communication is professional, timely,and effective
• Assist with the on boarding processfor new clients,including training and on boarding support.
• Develop and maintain strong relationships with clients through regular communication and proactive account management
• Participate in sales and marketing activities to promote our products and services to potential clients.

Requirements :

About Mygate :

Sparked by the idea that technology can make securitymore effective, Mygatebegan its journey in early 2016. The idea swelled into a productof many innovations that, in addition to a stronger security protocol, would solve many of everyday life’s nagging problems. Eightyears in, we continue to hone our craft as pioneers of technology that enhances living experience.

Key highlights :

Mygate Values :

Innovation || Speed || Excellence || Client Centricity || Confidentiality

Disclaimer : MyGate is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring,training, promotion, or otheremployment practices for reasons of race, color,religion, gender, age, sexual orientation, gender identity, marital status, disability, or any other reason.