Facilitator - Digital Marketing

Job Description

Position Overview :

The Subject Matter Expert (SME) plays a crucial role within our team, responsible for delivering high-quality educational content and support to students. The SME will utilize their in-depth subject knowledge and experience to perform core activities such as grading, live chat support, on-demand video support and quality assurance, ensuring that all content meets established standards. Additionally, the SME will provide on-demand video support, engage in community support initiatives, and conduct Q&A sessions to foster student understanding and engagement. This role demands proactive learning, the ability to handle complex tasks, and the capacity to offer constructive feedback and process improvements. The SME will also collaborate with mentors to identify and address weak areas within the team, contributing to the overall success and effectiveness of our educational programs.

Eligibility :

• Work experience of 3 years in the relevant industry is recommended, with a portfolio to prove skill sets. Experience in EdTech will be an added advantage.
• Strong communication skills are essential for delivering live lessons to students in the US.
• Proficiency in facilitating sessions via Zoom or other online platforms is required.
• Diversified and in-depth subject knowledge with the required degree.
• Good grasp of subject-specific software / tools.

Primary Responsibilities :

Secondary Responsibilities :

Why do we exist

Students are working harder than ever before to stabilize their future. Our recent research study calledshows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we've expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Chegg Skills, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.

Video Shorts

Life at Chegg :

Chegg Corporate Career Page :

Chegg India :

Chegg Israel :

Chegg Skills :

Chegg out our culture and benefits!

Skills Required

Quality Assurance, grading