International Voice

ConfidentialBengaluru / Bangalore

30+ days ago

Job description

Eligibility Criteria :

Education : Graduate / Undergraduate
Experience : Minimum 1 year of international voice process experience (mandatory)
Excellent verbal communication skills in English
Strong problem-solving and customer-handling abilities
Willingness to work in US rotational shifts
Immediate joiners only

Role & Responsibilities :

Handle inbound / outbound international customer calls

Resolve queries efficiently and ensure customer satisfaction

Adhere to SLA, quality, and compliance standards

Update CRM systems with accurate interaction records

Collaborate with internal teams for escalations and solutions

Skills Required

Voice Process, Outbound Calls, International Voice Process

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International Voice • Bengaluru / Bangalore

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