Service Infrastructure Data Analyst 1

Service Infrastructure Data Analyst

ROLE DESCRIPTION SUMMARY

The incumbent will join our Product Strategy, Management & Development team and specialize in end-to-end service infrastructure tracking and analysis, platform resource planning, and product analytics. You will :

• Lead the design and integration of network data analytics solutions aimed at optimizing the allocation, usage, and planning of SES platform resources
• Ensure data linkage among all service components in partnership with other business functions (e.g., Software Centre of Expertise, Ground Operations, Asset Management, Network Planning, IT Systems) to deliver single pane of glass solutions for end-to-end tracking and analysis of our platform utilization
• Identify trends in traffic consumption, take up of products and features as well as patterns in customer behaviour for effective profiling and forecasts
• Collaborate with Product Engineering, Asset & Yield Management to integrate refined prediction models into our resource capacity planning methodologies and product portfolio optimization

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

COMPETENCIES

QUALIFICATIONS & EXPERIENCE

OTHER KEY REQUIREMENTS / COMMENTS

SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.

For more information on SES, click here.