About the job :
At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results.
We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential.
One great choice can change everything.
Thrive with us at ZoomInfo.
About the role :
As a Data Services Analyst II you will report to a Data Services Manager and will be responsible for analyzing business information from the perspective of marketing and sales professionals in order to ensure that ZoomInfo continues to deliver the highest quality data products to our customers.
Demonstrate the value of ZoomInfo data through problem-solving, knowledge sharing and data deliverables.
We are looking for a data whizz who can effectively communicate, solve complex data problems, and possess a strong understanding of the value of our data.
What You'll Do : Data Analysis :
- Apply quantitative analysis and data visualization to tell the story behind the numbers all while supporting data-driven decision making
- Use technical skills, problem solving and business knowledge to deliver custom datasets to clients that meet or exceed their expectations
- Implement proactive improvements to processes and methods for gathering and aggregating data.
- Find creative solutions to problems when limited information is available
Business Operations :
Understand all aspects of ZoomInfo data including all of our applications and toolsCreate and maintain documentation on internal and client facing business processesDrive internal process improvement to better service client needsIdentify opportunities to reduce manual tasks through automation and create operational efficienciesClient Management :
Define business requirements needs and document rules and logic for use in client implementationsAbility to understand and solve qualitative problems and present or explain solutions to an audience using top-quality, audience-appropriate communication.Enable clients to maximize the benefits of their ZoomInfo partnership through best practices, innovative thinking and process improvementWhat You Bring :
Experience : Ideal candidate will have 2-4 years of experience in a technology settingEducation : A Bachelors and Masters in a quantitative / analytical field (Mathematics, Statistics, Engineering, Computer Science, Economics)Shift - Night Shift (5PM IST to 2AM IST / 7PM IST to 4AM IST)Mandatory skills : Expert in SQL, Python, Microsoft Excel (formulas, pivot tables) and data analysis / visualization toolsPreferred : Tableau, Spark, Snowflake or similar technologies and toolsMust have proven track record in technology delivery, process improvement, data governance and or client servicesProven Ability to work and interact in a fast-paced environment and strong multitasking, organizational and time management skillsHighly resourceful and a go-getter attitudeHighly organized and careful attention to detailExcellent communication skills(ref : iimjobs.com)