Senior Account Manager

Ways of Working - Office / Field : Employees are expected to work from the office on all days out of their respective base locations. About the Team -

Swiggy Dineout is building India's largest dining out platform that processes more than 100M diners for its partner restaurants across its network for 21000 restaurants in 34 cities and growing. We are striving to augment our consumer promise of enabling unparalleled convenience by helping diners explore restaurants across all categories - from QSRs, cafes, casual dining, premium, fine dining and more and offer the widest range of offers on restaurant bills through easy payments on the app. We are on a mission to change the way India dines out. If you are a foodie and equally passionate to redefine the experience of dining out, join our team to be a part of the Swiggy ride!

Dineout is present in 34 cities across India and we have partnerships with more than 21,000 restaurant partners where users can save up to 40% on their dining bills when they pay their restaurant bills using the dine out feature on the Swiggy app.

Role Summary -

The role holder is expected to onboard and build relationships with 70-80 partner accounts in the given territory to grow the Dine-out business and service offerings and generate 80-90 lacs Gross Merchandise Value (GMV) per month.

The exact number of partners and revenue targets will be based on the India 1 and India 2 markets and specific geographies assigned

Responsibilities -

Account & Partner Relationship Management

• Onboard new accounts by explaining the requirements to the partners and coordinating with internal stakeholders
• Meet the existing partners periodically and ensure Restaurant Display Page(RDP) content is correct and image coverage is high
• Make persuasive presentations on the benefits and goodness of Dine Out plans & promotions for month-on-month growth and ensure partners invest consistently.
• Execute growth forward activities such as offer alignments, marketing operations alignments, etc. to ensure go live on events and activities as planned.
• Resolve issues such as 'diner denied payout' and ensure seamless transactions for customers and partners at the restaurants
• Prepare the growth plans for each account being managed and gather competitor action insights.

Data Interpretation & Business Performance Management

Interaction With Stakeholders

Functional Competencies

Desired Skills -

'We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability status, or any other characteristic protected by the law.'

Skills Required

business performance management , Data Interpretation