Customer Experience Specialist
ConfidentialGurugram, Gurgaon / Gurugram, India5 days ago
Job descriptionYou will have the responsibility of taking complete ownership in sorting out the queries of the prospective / existing investors so that he / she can invest / continue to be on our platform with no doubts / queries left in his / her mind. You will play a key role in shaping the perception of customers about ET Money and help them invest in our platform. You must have effective written and oral communication skills. You must have strong knowledge of MF products. You need to have good coordination skills and the ability to work with different teams. You must have 0-1year of experience in MF industry.
Job Information
- Date Opened 09 / 19 / 2025
- Job Type Full time
- Industry Fintech
- Work Experience Fresher
- City Gurugram
- State / Province Haryana
- Country India
- Zip / Postal Code 122016
Customer Service is one of the key functions at ET Money. It's one function where we directly interact with users, get insights and play a pivotal role in long-lasting relationships. Empathy and speed are two keys levers that help us manage the flow and create a positive experience for users.
Role & Responsibilities
Skill Set Required
Skills Required
Coordination Skills
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Customer Experience Specialist • Gurugram, Gurgaon / Gurugram, India
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