Technical Business Systems Analyst

Technical Business Systems Analyst (US Life & Annuity Insurance)

The Business Systems Analyst documents detailed functional and technical requirements, as well as acceptance criteria, for user stories. Requirements may be presented in various forms, including process flow diagrams, user interface designs, business rules, and data mappings. The ideal candidate for this position is detail-oriented and highly innovative.

Responsibilities

• Attend daily scrum meetings and sprint ceremonies.
• Scope out features during solution design workshops.
• Work directly with customers to develop core system data mapping requirements.
• Work directly with customers to discover, organise, and clarify customer business needs.
• Identify gaps between Sureify product features and customer business requirements.
• Collaborate with the subject matter experts to elaborate detailed functional requirements to facilitate development and testing.
• Promptly answer delivery and development team questions to ensure that they understand functional requirements.
• Negotiate resolution of conflicting or competing requirements and recommend to the needed functional requirements changes or business process redesign where applicable.
• Communicate solution changes and enhancements verbally or through written documentation to the customer so that issues and solutions are understood.
• Conduct test case reviews and provide feedback to the QA team to ensure a high-quality solution.
• Assist with testing, verify acceptance criteria are met, and ensure traceability.
• Collaborate with the test automation team to ensure real-world scenarios are covered.
• Partner with the Product Owner / BA team to mature the BA practice.

Requirements

proven ability to engage diplomatically and directly with US-based customers.

Education and Certification

Core Administration Systems Experience

FAST, Achieve, ALIP, OIPA, Ingenium, LifePRO, AS400, WMA, PolicyCore, OneOffice, LifeAdmin Plus, CyberLife, LifeComm, Vantage, Capsil, ID3, PAS+, ALIS, etc.