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▷ [3 Days Left] Customer Care Executive
TripateChennai, Tamil Nadu, India7 days ago
Job descriptionMinimum 1–2 years experience in customer service / call center / sales. Strong skills in convincing, upselling, and customer handling. Good problem-solving attitude and ability to handle pressure. Must be fluent in English and Telugu (additional languages are a plus). Excellent communication, listening, and interpersonal skills. Should be willing to work from our office at Saligramam, Chennai. Competitive salary of ₹20,000 – ₹25,000 per month. Performance-based incentives. A supportive team environment with career growth opportunities. Exposure to the travel and tourism industry.
Location : Saligramam, Chennai
Salary : ₹20,000 – ₹25,000 per month
About the Role
We are looking for a Customer Executive to join our growing travel company. The ideal candidate will be responsible for handling inbound calls, customer enquiries, and providing clear travel-related information. You will play a key role in convincing customers, handling objections, and closing sales, while ensuring excellent customer service.
Responsibilities
- Handle inbound customer calls and respond to travel-related enquiries.
- Provide detailed information about travel services, visa assistance, group tours, and packages.
- Convince and convert leads into confirmed bookings.
- Identify customer needs and provide appropriate solutions.
- Maintain call records, enquiry follow-ups, and ensure customer satisfaction.
- Support the team with problem-solving and quick resolution of customer issues.
Requirements
What We Offer
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Customer Care Executive • Chennai, Tamil Nadu, India
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