Senior Consultant Specialist

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist.

In this role, you will :

• Support the Product Owner in managing the workstream backlog, including prioritizing stories and subtasks.
• Groom backlog stories to ensure they meet the ‘definition of ready’.
• Contribute to the project RAAID log by raising relevant items as needed.
• Provide regular updates to the Engagement Lead and Project Management on progress against delivery milestones.
• Manage multiple environments effectively to support project needs.
• Communicate with project teams to resolve technical and application issues related to project delivery.
• Collaborate with Engineering and Operations to ensure appropriate environment monitoring.
• Ensure SLA commitments are met and escalate issues as required.
• Oversee deployment activities to create and maintain development, test, UAT, and production environments during project deployment phases.
• Establish, document, and implement best practices for end-to-end application initiation and deployment processes.
• Drive continuous improvement initiatives to enhance customer satisfaction.
• Demonstrate flexibility and adaptability according to project requirements.
• Attend and actively participate in relevant project meetings.
• Design, implement, and manage CI / CD pipelines for efficient software delivery.
• Automate infrastructure provisioning and configuration using tools such as Terraform, Ansible, or CloudFormation.
• Monitor system performance, troubleshoot issues, and ensure high availability of environments.
• Collaborate with development and QA teams to optimize deployment processes.
• Manage cloud infrastructure (GCP) and container orchestration platforms (Docker, Kubernetes).
• Implement security best practices and ensure compliance with relevant controls.
• Maintain comprehensive documentation for systems, processes, and deployments.

Requirements

To be successful in this role, you must meet the following requirements :

Good to have :