Ready to build the future with AI
At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Vice President, Program Manager / Engineering Lead - Agentic AI
As part of Genpact's GenpactNext transformation, this role sits at the forefront of our shift toward Agentic AI solutions-domain-specific autonomous systems that are redefining how global enterprises operate. You will drive the successful execution, governance, and scaling of Agentic AI programs across products like AP Suite, Insurance, and other expanding product lines.
As a Program Manager and functional Engineering Lead, you will be responsible for orchestrating cross-functional teams, governing delivery standards, and ensuring our Agentic AI initiatives meet quality, velocity, and client-outcome expectations. This role requires strong SDLC oversight, a deep understanding of engineering processes, and the ability to influence and align diverse stakeholders across the organization.
You will act as a key enabler of Genpact's AI-first agenda by connecting AI research, engineering, product, and client-facing teams to drive meaningful business impact through next-generation autonomous technologies.
Responsibilities
Program Leadership & Strategy
- .Lead the end-to-end execution of Agentic AI programs across multiple product lines and service areas.
- .Drive program planning, governance, prioritization, and delivery milestones, ensuring alignment with business objectives and client needs.
- .Shape and implement operational mechanisms that scale Agentic AI adoption across the enterprise.
SDLC Governance & Delivery Excellence
.Oversee SDLC processes across participating engineering teams to ensure consistency, quality, compliance, and delivery predictability..Drive improvements in workflow design, release management, defect reduction, and engineering best practices..Ensure programs adhere to security, testing, and quality standards for enterprise-grade AI deployments.Cross-Functional Orchestration
.Serve as the central point of coordination between AI research, engineering, product, business teams, and client stakeholders..Translate program goals into actionable plans for technical and non-technical teams..Remove roadblocks, manage dependencies, and streamline collaboration across all workstreams.Quality, Risk & Performance Management
.Establish and track metrics around build quality, engineering velocity, defect trends, and release performance..Proactively identify risks and lead mitigation plans across technical, operational, and delivery dimensions..Ensure continuous validation and refinement of Agentic AI capabilities based on quality results and client feedback.Client Centricity & Business Alignment
.Champion a client-first mindset across program teams, ensuring that products and solutions reflect real business needs and domain nuances..Partner with client teams to understand requirements, manage expectations, and communicate program status and outcomes.Stakeholder Management & Executive Reporting
.Engage with senior leadership, product leaders, and partner teams to ensure alignment on priorities, progress, and risks..Lead program reviews, performance updates, and executive communications with clarity and transparency.Team Enablement & Knowledge Sharing
.Foster collaboration between distributed engineering and functional teams..Encourage a culture of innovation, accountability, and continuous improvement..Support capability building in Agentic AI processes, delivery models, and operational frameworks.Qualifications we seek in you!
Minimum Qualifications
.Strong experience managing enterprise-scale technology programs involving complex SDLC and multi-team coordination..Proven ability to improve engineering velocity, quality, and delivery reliability through structured program governance..Deep understanding of defect management, release processes, and engineering quality frameworks..Excellent leadership, communication, and stakeholder-management skills.Education
.Bachelor's degree in Engineering, Computer Science, or related field..Master's degree in Technology Management, Business, or Data Science is preferred.Preferred Skills
.Experience functioning in client-centric, matrixed global organizations..Familiarity with Agile methodologies, DevSecOps practices, and engineering management tools..Ability to balance delivery rigor with business priorities and client outcomes..Experience mentoring teams and driving collaboration across engineering and non-engineering functions..Exposure to AI / ML or automation programs is a strong plus.Why join Genpact
.Lead AI-first transformation - Build and scale AI solutions that redefine industries.Make an impact - Drive change for global enterprises and solve business challenges that matter.Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills.Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace.Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build.Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters : Up.
Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.