JD for Director of Engineering – AI Document Intelligence & Automation
Exp : 10+ years
This is a hands-on, high-impact leadership role :
We are now productizing this internal platform into a scalable, standalone solution that supports AI ingestion for all lending + deposit processes .
To get there, we’re hiring a Director of Engineering who will scale the entire technical organization — architecture, people, practices, delivery, and AI innovation.
What You’ll Lead
This is a hands-on, high-impact leadership role :
Engineering & Technical Leadership
- Own the technical roadmap for Cync’s AI Document Intelligence platform
- Drive execution across multiple engineering teams :
- → LOS AI ingestion, Servicing workflow automation, Vision AI, Integrations, Cloud Infra
- Architect modular, scalable pipelines for :
- Financial statements + tax returns
- Rent rolls + leases
- Appraisals + construction docs
- Borrowing base collateral files
- KYC / identity docs for deposits
- Build guardrails to ensure accuracy, traceability, compliance + explainability
Platform & Productization
Convert one-off extraction workflows into a configurable platform :Document Layout → Sub-section segmentationContextual parsing based on content typeAutomatic table + image → data conversionNatural language-based field extractionRetrieval pipelines powered by document metadata & embeddingsEnsure interoperability across Origination → Servicing → Core banking systemsExecution & Scale
Establish high-velocity engineering processes and release disciplineScale engineering headcount 2–3+ hires / month while raising the barImplement modern observability, testing automation, and performance engineeringDrive cost-efficient cloud scaling and AI model operations (model versioning, evaluation)Cross-Functional Leadership
Partner with Product to turn customer workflows into intelligent automationCollaborate with Sales / Pre-Sales for enterprise deploymentsWork with Compliance / Risk to meet banking regulatory expectationsRepresent engineering in customer and executive steering sessionsWhat You Bring
10+ years of engineering experience with 3+ years leading teamsBuilt & scaled :→ AI / ML or data platforms→ Workflow automation or enterprise SaaS→ High-availability, secure production environmentsDeep familiarity with LLMs + Vision Models (OCR not enough)Strong architectural ability — event-driven, streaming, microservices, vector DBProven ability to turn messy, unstructured data into reliable structured outputsExperience integrating with financial systems : core, GL, banking APIsYou’ve lived through scale : dozens to hundreds of engineers, before that you have worked at a well-run, high-bar company where you learned what great engineering culture looks likeA true builder who enjoys hands-on contribution where needed🎯 Success in This Role Means :
Cync delivers best-in-market accuracy on complex banking documents
AI extraction becomes fully integrated with LOS + Servicing workflows
Platform supports all loan + deposit products in the bank lifecycle
Deployment scalability : +100 banks with repeatable configuration
Engineering culture : fast, accountable, transparent, innovative
A thriving organization that executes at speed — while staying resilient