Roles & Responsibilities :
- Perform data analysis and data profiling to surface range of values in various data sources and propose unification logic
- Create and maintain the feature backlog in Jira, documenting the detailed specifications based on data analysis and
- Collaborate with stakeholders to gather and document product requirements, user stories, and acceptance criteria
- Work closely with the business teams, Scrum Master and development team to plan and complete sprints, reviewing feature iterations and providing feedback
- Develop User Guides and Release Notes
- Create robust written materials, including product documentation, product backlog and user stories, and creating other need artifacts to assure efficient and effective coordination across timezones.
- Define, monitor, and manage service level agreements (SLAs) to ensure the service meets performance and availability requirements
- Oversee the resolution of service-related incidents and problems, ensuring minimal impact on business operations
- Analyze product performance data, customer behavior, and market trends to inform product decisions
- Create and maintain reports and dashboards that provide insights into product performance, user engagement, and other key metrics
- Conduct market research and competitive analysis to identify opportunities and inform product strategy
- Analyze customer feedback and support data to identify pain points and opportunities for product improvement
Skills Required
Scrum Master, Data Analysis And Interpretation, Jira, Sql