Analyst

Job description ;

The Data Automation Team is responsible for supporting various processes in collaboration with the AR & Billing team in their goal of provisioning the Experian products to end clients right first time.

The Data Automation Team must ensure accurate completion of the assigned tasks related to account setup and follow up amendments pricing application or additional changes that can be required invoice and credit notes documents creation and Thirdparty portal invoice upload in the respective systems and platforms used by the AR & Billing team to deliver the service agreements.

They meet the established deadlines working hard as a team and deliver high quality service with attention to the details in fast paced environment.

Principle responsibilities Service and Billing Opening new accounts and setting the customer up in RPM Permissions Mainframe Oracle RDE and various billing and product platforms manually or using existing automated solution Applying and amending contact details such as Physical Addresses Email Address Telephone numbers Creating schedules and applying pricing fees price plans on them etc.

Keying invoices and credit notes Loading cyclic invoicing and other billing files into the billing system Actioning account amendments to pricing customer name / address / branch

Checking expired DPR licenses to ensure customers have renewed these and updating our system accordingly. Actioning account closures in the RPM Permissions Mainframe and product platforms Third party portal Invoice loading into client websites as per SLA .

Use of dashboarding and ERP tools to make accurate invoice delivery using third party client portal. Data automation Process improvement measures for billing and portalbased invoice delivery as part of future projects

Managing day to day workloads Ensuring KPIs / SLAs are met for all Business Units Adhering to all Compliance and Global Security procedures Analyzing and interpreting requirements to ensure correct actions are met. Adhering to internal and external audit requirements.

Liaising with colleagues in the Service and Billing Team around Experian Flexibility in busy periods at month end Comply with company rules and procedures and stay informed about their updates.

Identify support and lead process or system improvements Keeping team standard operating procedures and other documentation up to date Share knowledge with team members and new hires in the team Ensure accuracy and high level of quality of the completed work Qualifications

Required key skills (functional / technical) Flexibility.

Able to work on own initiative and prioritize daily workload accordingly.

Able to work under pressure.

Accurate processing of information.

Good attention to detail. Good written and verbal communication skills.

Manage own workload.

Ownership / Responsibility.

Team player. Proficient in Microsoft Word and Excel.

Decision making. Client focus.

Able to deliver results. Required qualifications / experience 24 years of prior experience in data management

Good written and spoken English Good knowledge of dashboarding / data management tool

Qualifications : Qualifications

• 24 years of prior experience in data management
• Good knowledge of dashboarding / data management tools
• Good attention to detail. Good written and verbal communication skills
• Able to work on own initiative and prioritize daily workload accordingly. Able to work under pressure.
• Proficient in Microsoft Word and Excel. Decision making.
• Order to cash Experience is a plus

Additional Information :

Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work / life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is awardwinning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.

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Remote Work : Employment Type :

Fulltime