Sales Support Specialist

Company Description

RiKi Global is a prominent distributor in the Lifescience and Biotechnology sectors, representing renowned brands such as ACE / Hichrom, Cogent, and Regis across South Asia. Serving 95% of the Indian market, RiKi Global also has a strong presence in Sri Lanka and Bangladesh, specializing in HPLC, UHPLC, GC columns, DAC systems, and bench-top instruments. Headquartered in Gachibowli, Hyderabad, the company operates through an extensive network of sales representatives across major business hubs. With top clients including Sun Pharma, Dr. Reddy's, Cipla, and Glenmark, RiKi Global is committed to providing innovative solutions and fostering growth for its partners. Learn more at www.rikiglobal.com.

Role Description

This is a full-time, on-site role for a Sourcing Specialist, based in Hyderabad. The Sourcing Specialist will handle day-to-day responsibilities including managing procurement processes, identifying and collaborating with suppliers, and negotiating contracts to ensure cost-effectiveness. The role involves analyzing market trends, sourcing strategies, and contributing to recruitment activities by identifying and evaluating potential candidates to support organizational growth. Strong communication and collaboration with internal teams and stakeholders are essential for success in this role.

Role Overview

The Administrative Operations Coordinator manages sample column workflows, inventory accuracy, office administration, documentation, vendor coordination, staff records, and operational support across CRM / SAP.

Key Responsibilities

1. Sample & Column Management

• Manage issuance, approvals, advance supplies, and follow-ups for sample columns.
• Track replacement columns and maintain failure records.
• Check technical issues with original columns.
• Monitor and manage sample stock.

2. Inventory & Stock Room Management

3. Office & Facility Administration

4. Employee Records & Attendance

5. Vendor & Payment Coordination

6. CRM & SAP Operations

7. Communication & Documentation

8. Training, Support & Compliance

9. Additional Administrative Responsibilities