Sales Support Specialist

Company Description

Banter Marketo is a global leader in digital marketing, partnering with over 400 clients across the US, UK, Canada, India, Spain, and beyond. We specialize in offering comprehensive digital services, including SEO, content marketing, social media management, Online Reputation Management (ORM), and more. Leveraging data-driven strategies and local market insights, we have crafted over 200 success stories by creating innovative and impactful solutions. With a client-centric approach, Banter Marketo focuses on achieving concrete results that drive business growth and digital excellence.

Role Description

The Sales Coordinator will play a critical role in supporting our Sales and Business Development team, focusing specifically on our high-touch B2B client base. This is a non-selling role, but it is highly impactful , ensuring all sales processes are streamlined, client-facing materials are flawless, and cross-departmental coordination is seamless to maximize sales team efficiency and client experience.

The Sales Coordinator will be responsible for supporting sales operations, managing customer relationships, and facilitating communication between clients and the sales team.

Roles & Responsibilities :

• Generate and maintain reports on sales pipeline status, conversion rates, and team performance to provide actionable insights.
• Maintain CRM records and track follow-ups.
• Collaborate with the sales team to meet targets
• Respond promptly and professionally to inbound sales calls and emails
• Act as the primary administrative point of contact for external B2B inquiries, routing leads, scheduling meetings, and managing complex calendars for the Sales Team.
• Handle non-closing communications (e.G., initial follow-ups, document requests) to keep the sales cycle moving efficiently.
• Coordinate the preparation and customization of high-quality sales proposals, contracts, pitch decks, and digital service overviews for prospective B2B clients.
• Coordinate with the Delivery / Service Team to ensure a smooth hand-off of new B2B clients, clarifying service scope, deliverables, and timelines.
• Handle non-closing communications (e.G., initial follow-ups, document requests) to keep the sales cycle moving efficiently.
• Liaise closely with the Marketing Team to ensure lead generation and sales enablement efforts are aligned.

Qualifications