Customer Support Representative

Description :

We are seeking a highly motivated and customer-focused Customer Support Representative to join our team. The successful candidate will be responsible for providing exceptional customer service and support to our clients. This is an entry-level position and we welcome freshers to apply.

Responsibilities

• Responding to customer inquiries via phone, email, and chat in a timely and professional manner
• Assisting customers with product or service related issues
• Troubleshooting technical problems and escalating issues as necessary
• Providing product information and recommendations to customers
• Maintaining accurate records of customer interactions and transactions
• Collaborating with other teams to ensure customer satisfaction and retention

Skills and Qualifications

Skills Required

Adaptability, Empathy, Communication