Spanish Executive [Urgent]

Role : Bilingual Customer Service Representative US Healthcare (Spanish / English)

Location : Noida (On-site) Shift : Night Shift (US Hours) Employment Type : Full-Time

Job Summary :

We are seeking a dynamic and bilingual (Spanish / English) Customer Service Representative with prior experience in US calling and healthcare processes. The ideal candidate will possess excellent communication skills and a passion for delivering outstanding customer support in a fast-paced international voice process environment.

Key Responsibilities :

• Handle inbound and outbound calls related to US healthcare services.
• Communicate effectively in both Spanish and English with customers to resolve queries and provide accurate information.
• Maintain a high level of professionalism and empathy while interacting with customers.
• Document customer interactions and follow up on pending issues.
• Collaborate with internal teams to ensure timely resolution of customer concerns.
• Adhere to company policies, procedures, and compliance standards.

Mandatory Skills :

Preferred Qualifications :

Drop your CV at naresh.arya@rsystems.com if you have relevant experience and can join on immediate basis.