Vendor Manager

Hiring for "IT Vendor Manger" in a leading bank.

Location-Kolkata

To ensure that all service level agreements (SLAs) for Information Technology (IT) services across the organization are delivered according to specifications.

Duties : The key responsibilities of the IT Vendor Management are as under, but are not limited to the following :  Interacting with vendors concerning any concerns  Build and maintain good relationships with already approved old and new vendors.  Communicating with the vendors and performing the quality check and improvements  Establishing standards and analysing based on them  Developing, managing, and administering service management best practices.  Monitoring SLA performance for compliance with organizational needs and requirements. 

IT Vendor Outsourcing management as per RBI Master Direction

 Maintenance of Contract Management, Agreement renewals and renewals of Contracts and Orders  Maintaining compliance with regulatory guidelines and assisting in closure of all noncompliant points on IT from internal and external Auditors related to IT Outsourcing Services.  Preparation of the due diligence check list for the

IT Outsourced Services

and updating the IT Vendor List and IT Outsourced Services List.  Periodic Performance review of the Service Providers for the IT Outsourced Services.

Qualifications & Desired Skills :  Bachelor's degree in supply chain management business administration, or a related field.  Proven experience working as a vendor manager.  The ability to multitask effectively