Operations Associate

Job Summary :

We are seeking a detail-oriented and enthusiastic Operations to join our growing team. You will be managing our vendors, manufacturing units and ecommerce partners to ensure smooth fulfillment of demand.

Responsibilities :

• Manage and maintain e-commerce accounts on platforms like (e.g., Shopify, Amazon, Myntra, Nykaa, etc.)
• Process and fulfill online orders, ensuring timely and accurate shipping.
• Monitor inventory levels and coordinate with the warehouse team to replenish stock.
• Manage ordering process end to end with manufacturing unit
• Handle customer inquiries and resolve issues related to orders, shipping, returns, and product information.
• Update product listings, including descriptions, images, and pricing.
• Track and analyze sales data to identify trends and areas for improvement.

Qualifications :