Operations Support Team Lead

Job Description

• Identifies problems, seeks for solutions and is a team player.
• Responsible for all activity sent to Support team from various departments. Ability to process and update various reports with regards to Support responsibilities. Effective project management.
• Create and maintain weekly, monthly, and yearly productivity reports.
• Ability to effectively manage projects, analyze training needs, processes and systems and make recommendations for improvement.
• Plans & schedules training for new staff and ensures the training is conducted and completed as per the plan.
• Ensure Compliance with all company Policies and Procedures in all the operations support activities delivered from India.
• Develops and maintains a productive work teams by hiring qualified personnel, training, and managing performance.
• Manages teams with integrity, ethical business practices, and in accordance with Mouser policies, procedures, and practices.
• Flexible to meet the changing needs of the business and willingness to take on new responsibilities and assignments.
• Initiates, establishes, and maintains highly effective relationships with internal and external business contacts of various cultures, and at all levels.
• Exhibits strong problem solving, organizational and teaching skills.
• Knowledge of Microsoft Office Applications (Excel, PowerPoint, Word, and Outlook) at the advanced level preferred.
• Bachelor's Degree in any field.

This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at any time at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.

About Us

Mouser Electronics, founded in 1964, is a globally authorized distributor of semiconductors and electronic components for over 1,200 industry-leading manufacturer brands. This year marks the company's 60th anniversary. We specialize in the rapid introduction of the newest products and technologies targeting the design engineer and buyer communities.

Mouser has 28 offices located around the globe. We conduct business in 23 different languages and 34 currencies. Our global distribution centre is equipped with state-of-the-art wireless warehouse management systems that enable us to process orders 24 / 7, and deliver nearly perfect pick-and-ship operations.

Skills Required

Microsoft Office Applications, Word, Outlook, Powerpoint, Excel