International Customer Support US Banking
ConfidentialBengaluru / Bangalore4 days ago
Job descriptionHandle inbound voice support for a leading US banking client Provide accurate and timely solutions to customer queries Maintain excellent verbal communication and customer service etiquette Work in night and rotational shifts as per business requirements Meet performance metrics such as quality scores, AHT, and CSAT Ensure strict adherence to data security and compliance policies Collaborate with internal teams to resolve complex issues Maintain documentation of all customer interactions in the system
Skills Required
Customer Service, Night Shifts, International Voice Process, Verbal Communication, Inbound Calling
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Customer Support • Bengaluru / Bangalore