AVANA - Manager - Loan Operations - NBFC Domain

Role Overview

As Operations Manager, you will play a pivotal role in building and scaling the company's core operations. This includes managing the full loan lifecycle, setting up systems and processes, and ensuring compliance with regulatory guidelines. We are seeking a hands-on, process-driven professional with deep expertise in lending operations and customer servicing.

Key Responsibilities

1. Loan Operations Management

• Play a key role in the implementation and configuration of the Loan Origination System (LOS) and Loan Management System (LMS)
• Manage the entire loan life cycle end-to-end - from application intake, document verification, KYC / C-KYC checks, underwriting coordination, disbursal, to post-disbursal servicing.
• Liaise with credit, legal, compliance, and technology teams to ensure smooth and compliant processing.
• Define and implement SOPs aligned with RBI guidelines and industry best practices.

2. Disbursement & Repayment

3. Vendor & Partner Management

4. Process Improvement & MIS Reporting

5. Customer Service

Preferred Technical Skills :

NBFC EXPERIECNCE IS MANDATORY :

Key Skills :

About Us :

We are a newly established, credit focused NBFC committed to enabling access to finance for MSMEs and underserved retail borrowers across India. Our mission is to build a modern, tech-enabled lending platform that delivers responsible credit at scale.

Our parent AVANA Companies (www.avanacompanies.com) is a U.S. based group of credit and finance companies specializing in lending to specific niche industries that we're highly knowledgeable in, such as hospitality, construction, and traditional Commercial Real Estate (CRE) because it enables us to provide the best possible service for our borrowers and minimize risk for our investors. We focus on helping small business owners and real estate developers across the USA by offering quick, adaptable, and dependable financing.

Based in Glendale, Arizona, our financial services firm stands at the forefront of the industry, embracing innovation and fostering a culture of excellence.

Founded in 2002, we have originated loans in excess of $6.5 Billion and managed $1 Billion assets for our investors.

Why join us?

(ref : iimjobs.com)