Customer Care & Sales Support Executive (UK Energy Market)

Customer Care & Sales Support Executive (UK Energy Market) – Remote / Delhi NCR

Company : Energyex UK

Location : Remote (India) – Delhi NCR

Shift :

🕐 Oct–Mar : 1 : 30 PM – 10 : 30 PM IST

🕐 Mar–Oct : 12 : 30 PM – 9 : 30 PM IST (UK Business Hours)

💡 About Energyex :

Energyex is a UK-based consultancy specialising in utilities, cleaning, and property management solutions for housing associations and commercial clients.

We manage the full lifecycle — from energy procurement and invoice validation to cleaning operations and rebate reporting — providing end-to-end operational support.

We are now expanding into a BPO Hub in Delhi to serve our growing UK client base.

🎯 Role Overview

We’re hiring an experienced Customer Care & Sales Support Executive with a background in sales, client communication, and back-office coordination to manage day-to-day UK client operations.

You’ll handle supplier communication, quotations, contracts, and CRM updates while supporting sales and lead conversion .

The ideal candidate combines customer service excellence with a sales-driven mindset and has hands-on experience with UK energy suppliers or brokers.

🧩 Key Responsibilities

• Daily client communication and supplier coordination.
• Manage CRM data (MPAN / MPRN, supplier info, contract dates).
• Prepare, draft, and submit contracts via supplier portals.
• Handle quotations, renewals, and supplier objections.
• Support new lead qualification and conversion through Energyex’s lead system.
• Validate supplier invoices and ensure compliance with agreed terms.
• Maintain accuracy and meet company SLAs.

💰 Compensation & Incentives

📈 Career Growth

Clear progression path to Senior Executive and BPO Operations Lead (Managerial Role) within our Delhi hub.

🌟 Ideal Candidate

🚀 Why Join Energyex

📩 Apply Now :

Send your CV with a short note about your UK energy and sales experience to info@energyex.uk

Shortlisted candidates will be invited for a virtual interview and training .