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UK Energy Sales & Support Specialist

UK Energy Sales & Support Specialist

Energyex UKDelhi, Republic Of India, IN
1 day ago
Job description

Customer Care & Sales Support Executive (UK Energy Market) – Remote / Delhi NCR

Company : Energyex UK

Location : Remote (India) – Delhi NCR

Shift :

🕐 Oct–Mar : 1 : 30 PM – 10 : 30 PM IST

🕐 Mar–Oct : 12 : 30 PM – 9 : 30 PM IST (UK Business Hours)

💡 About Energyex :

Energyex is a UK-based consultancy specialising in utilities, cleaning, and property management solutions for housing associations and commercial clients.

We manage the full lifecycle — from energy procurement and invoice validation to cleaning operations and rebate reporting — providing end-to-end operational support.

We are now expanding into a BPO Hub in Delhi to serve our growing UK client base.

🎯 Role Overview

We’re hiring an experienced Customer Care & Sales Support Executive with a background in sales, client communication, and back-office coordination to manage day-to-day UK client operations.

You’ll handle supplier communication, quotations, contracts, and CRM updates while supporting sales and lead conversion .

The ideal candidate combines customer service excellence with a sales-driven mindset and has hands-on experience with UK energy suppliers or brokers.

🧩 Key Responsibilities

  • Daily client communication and supplier coordination.
  • Manage CRM data (MPAN / MPRN, supplier info, contract dates).
  • Prepare, draft, and submit contracts via supplier portals.
  • Handle quotations, renewals, and supplier objections.
  • Support new lead qualification and conversion through Energyex’s lead system.
  • Validate supplier invoices and ensure compliance with agreed terms.
  • Maintain accuracy and meet company SLAs.

💰 Compensation & Incentives

  • Salary : ₹28,000 – ₹35,000 / month
  • Incentives :
  • 3% on renewal / contract submissions
  • Up to 15% on converted leads (Energyex invests heavily in verified UK business leads)
  • Additional performance bonuses available
  • 📈 Career Growth

    Clear progression path to Senior Executive and BPO Operations Lead (Managerial Role) within our Delhi hub.

    🌟 Ideal Candidate

  • Experience with UK energy suppliers, brokers, or consultants (mandatory)
  • Strong sales and customer support background
  • Excellent written and spoken English
  • Skilled in CRM systems, Excel / Google Sheets
  • Detail-oriented, proactive, and target-driven
  • 🚀 Why Join Energyex

  • Join a growing UK consultancy expanding into India
  • Combine sales + operations in one impactful role
  • Transparent incentives and growth plan
  • Work-from-home flexibility with clear accountability
  • 📩 Apply Now :

    Send your CV with a short note about your UK energy and sales experience to info@energyex.uk

    Shortlisted candidates will be invited for a virtual interview and training .

    Create a job alert for this search

    Sales Support Specialist • Delhi, Republic Of India, IN

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