Role Responsibilities :
- Respond to customer concerns regarding services or products
- Make outbound calls to generate leads
- Handle queries and resolve customer issues efficiently
- Communicate clearly and convincingly across all shifts
Key Deliverables :
Ensure timely resolution of customer concernsAchieve lead generation targets through cold callingMaintain service quality in voice interactionsSupport inbound and outbound process efficiency in Noida / Delhi regionSkills Required
Telesales, Voice Process, Customer Service, Customer Handling