Key Responsibilities :
Campaign Strategy & Execution :
- Build and deploy multi-channel marketing campaigns using Salesforce Marketing Cloud or Pardot.
- Design customer journeys using Journey Builder or Engagement Studio for lead nurturing, onboarding, and re-engagement.
- Implement email marketing, WhatsApp flows, SMS, and push notification campaigns.
Audience Segmentation & Personalization :
Create dynamic audience segments based on buyer journey stage, behavior, demographics, and project interest.Leverage personalization tools to tailor messaging for different customer personas (e.g., investors, end users, NRIs).Data Management & Integration :
Manage subscriber lists, lead data, and campaign tracking within Salesforce CRM and Marketing Cloud.Ensure accurate syncing between CRM and Marketing Cloud for real-time campaign triggers.Analytics & Reporting :
Track campaign performance (open rates, CTR, leads, conversions) using Salesforce dashboards and reporting tools.Provide actionable insights and recommendations to optimize marketing effectiveness and ROI.Compliance & Deliverability :
Ensure all campaigns comply with data privacy regulations (e.g., GDPR, CAN-SPAM).Monitor and maintain high deliverability scores and clean lists.Collaboration :
Work closely with the sales, digital marketing, and branding teams to align messaging and improve lead handover.Support project launches, festive campaigns, walk-in drives, and property shows through automation.Qualifications :
Bachelors degree in Marketing, IT, or a related field.Salesforce Marketing Cloud or Pardot certification (preferred).2 - 5 years of hands-on experience in marketing automation, preferably in real estate, B2C, or lead-based industries.Key Skills :
Expertise in Salesforce Marketing Cloud (Journey Builder, Email Studio, Automation Studio) or Pardot.Strong knowledge of CRM data structures, automation logic, and lead scoring.Experience with HTML / CSS for email templates.Understanding of customer journeys in real estate (site visits, enquiries, follow-ups, booking funnel).Proficiency in analytics tools like Google Analytics, Tableau, or Salesforce dashboards(ref : hirist.tech)