Manager - Training, India

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

Key Responsibilities - Description Of Duties & Activities

1 Technical Training & Customer Enablement – India

Conduct technical training sessions for India-based OEMs, channel partners, SSI OEMs, cold chain integrators, heat pump developers, and transport sector customers.

• Collaborate with Sales Managers to plan product promotions and new business opportunities (NBOs).
• Identify key OEM customers and their service / R&D networks for targeted engagement.
• Design and deliver customized training programs at customer-preferred locations.
• Provide ongoing support for customer technical and service inquiries.
• Identify high-priority customers based on business potential.
• Develop and manage quarterly and annual training calendars.
• Create tailored training content and deliver sessions aimed at improving field performance and reducing warranty costs.

2 Application Development Support – Cold Chain, Heating, and Integrated Solutions

Work With Customers / Engineering to qualify New Application & Convert to Business Opportunities

3 Standards & Regulatory Engagement

Profile

Education And Professional Qualifications

Requirements And Attributes

Our Commitment to Our People

Across the globe, we are united by a singular Purpose : Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Flexible and competitive benefits plans offer the right options to meet your individual / family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Equal Opportunity Employer

Copeland is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

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Skills Required

System Configuration, Technical Training, Application Development