Coordinating vehicle dispatch and ensuring timely delivery and pickupMonitoring vehicle movement and trackingHandling customer calls for scheduling orders and addressing queriesPlanning daily routes for efficient deliveryScheduling and monitoring urgent pickupsControlling vehicle costsFollowing up and resolving customer escalations via emailManaging vehicle arrangement and maintenanceTraining and developing support staffControlling in-transit damageCoordinating with the warehouse team to address errors and cancellationsAlternative order planning in case of in-transit cancellationCandidate Qualifications : The ideal candidate should possess the following qualifications :
- Good communication skills in English, Kannada (mandatory), and Hindi
- Strong problem-solving abilities
- Flexibility to work in different shifts
- Ability to coordinate with third-party business partners, drivers, and customers
- Excellent knowledge of logistics processes and tools
- Proficiency in data entry
- Comfortable with outbound calls
- Strong decision-making and coordination skills with internal teams
Required Skills : The ideal candidate should have the following skills :
- Good communication in English & Hindi
- Problem-solving ability
- Flexibility in working for different shifts
- Coordination with 3rd party business partners and handling drivers and customer calls
- Excellent process knowledge / tools
Skills Required
route optimization , Logistics Management, Data Entry, Vehicle Tracking