Logistics Coordinator
ConfidentialGurgaon / Gurugram30+ days ago
Job descriptionCoordinating vehicle dispatch and ensuring timely delivery and pickup Monitoring vehicle movement and tracking Handling customer calls for scheduling orders and addressing queries Planning daily routes for efficient delivery Scheduling and monitoring urgent pickups Controlling vehicle costs Following up and resolving customer escalations via email Managing vehicle arrangement and maintenance Training and developing support staff Controlling in-transit damage Coordinating with the warehouse team to address errors and cancellations Alternative order planning in case of in-transit cancellation
Candidate Qualifications : The ideal candidate should possess the following qualifications :
- Good communication skills in English, Kannada (mandatory), and Hindi
- Strong problem-solving abilities
- Flexibility to work in different shifts
- Ability to coordinate with third-party business partners, drivers, and customers
- Excellent knowledge of logistics processes and tools
- Proficiency in data entry
- Comfortable with outbound calls
- Strong decision-making and coordination skills with internal teams
- Good communication in English & Hindi
- Problem-solving ability
- Flexibility in working for different shifts
- Coordination with 3rd party business partners and handling drivers and customer calls
- Excellent process knowledge / tools
Required Skills : The ideal candidate should have the following skills :
Skills Required
route optimization , Logistics Management, Data Entry, Vehicle Tracking
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Coordinator • Gurgaon / Gurugram
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