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Logistics Coordinator

Logistics Coordinator

ConfidentialGurgaon / Gurugram
30+ days ago
Job description
  • Coordinating vehicle dispatch and ensuring timely delivery and pickup
  • Monitoring vehicle movement and tracking
  • Handling customer calls for scheduling orders and addressing queries
  • Planning daily routes for efficient delivery
  • Scheduling and monitoring urgent pickups
  • Controlling vehicle costs
  • Following up and resolving customer escalations via email
  • Managing vehicle arrangement and maintenance
  • Training and developing support staff
  • Controlling in-transit damage
  • Coordinating with the warehouse team to address errors and cancellations
  • Alternative order planning in case of in-transit cancellation
  • Candidate Qualifications :   The ideal candidate should possess the following qualifications :

    • Good communication skills in English, Kannada (mandatory), and Hindi
    • Strong problem-solving abilities
    • Flexibility to work in different shifts
    • Ability to coordinate with third-party business partners, drivers, and customers
    • Excellent knowledge of logistics processes and tools
    • Proficiency in data entry
    • Comfortable with outbound calls
    • Strong decision-making and coordination skills with internal teams
    • Required Skills : The ideal candidate should have the following skills :

    • Good communication in English & Hindi
    • Problem-solving ability
    • Flexibility in working for different shifts
    • Coordination with 3rd party business partners and handling drivers and customer calls
    • Excellent process knowledge / tools
    • Skills Required

      route optimization , Logistics Management, Data Entry, Vehicle Tracking

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    Coordinator • Gurgaon / Gurugram

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