Freight Operations Coordinator

Role Overview

The Assistant Manager – International Freight will be responsible for driving growth, ensuring smooth execution of international air and ocean freight operations, and supporting profitability targets. The role involves building relationships with Channel Partners (CPs), Delivery Partners (DPs), vendors, and customers, while ensuring compliance, accurate documentation, and timely financial closure.

Key Responsibilities

Business Development & Partner Management

• Identify, engage, and onboard new CPs and DPs to achieve revenue and growth targets.
• Develop and maintain relationships with prospects and key accounts, including seniorlevel decision makers.
• Liaise with local and WCA vendors to source competitive Air & Ocean freight rates.
• Provide pricing support, quotations, and timely responses to customer and partner queries.
• Track competitor activities, market rates, and share insights to strengthen business positioning.

Operations & Documentation

Financial & Margin Control

10%), maintaining audit trails.

Reporting & Compliance

Collaboration & Process Improvement

Key Skills & Competencies

Strong knowledge of international air & ocean freight, customs, and documentation.

Proven ability to acquire and develop business partners (CPs, DPs, vendors).

Excellent communication, negotiation, and relationship management skills.

Analytical mindset with focus on margins, profitability, and reporting.

Proficiency in MS Office and freight management systems.

Problemsolving skills with ability to manage escalations and exceptions.

Qualifications & Experience

Graduate / Postgraduate in Logistics, Supply Chain, or International Business.

3–5 years of relevant experience in international freight forwarding (Air & Ocean).

Familiarity with Incoterms, IATA / IMO regulations, trade compliance, and GST requirements.

Exposure to partner / vendor networks such as WCA will be an added advantage.

Interested candidates can share resume at deepam.singh@dtdc.com