About the Job
As an Assistant Manager - Operations (Sales), you will play a key role in driving sales operations, ensuring efficient processes, and maintaining high levels of customer and employee satisfaction. You will be responsible for managing a team 50 + including associate and TL reporting to you, optimizing sales performance, and collaborating with clients to achieve business objectives. This
role demands a strong sales acumen, leadership skills, and the ability to work in a fast-paced environment.
Key Skillset - B2C Sales, Telesales, Outbound sales, Inside sales
Roles and Responsibilities :
- Seamlessly manage operations to ensure timely SLA delivery while maintaining high levels of employee and customer satisfaction.
- Drive B2C sales for insurance products (Health, Motor, Life).
- Establish and manage client relationships, ensuring strong engagement.
- Organize resources, set goals, and develop strategies to optimize sales performance.
- Monitor and document staff schedules, attendance, and productivity.
- Conduct weekly and monthly client meetings to understand expectations and provide updates.
- Ensure resolution of audit-related issues.
Desires Skills and Experience :
Must have experience into B2C Outbound sales verticalMust have team size of 40-50 AssociateInsurance background preferableTeam Management : Conduct meetings, performance reviews, and ensure employees meet performance targets.Employee Development : Hiring, coaching, and mentoring team members for success.Sales Expertise : Proven track record in Telesales preferably Health, Motor, or Life Insurance sales.Performance Monitoring : Ability to calibrate employee performance, provide coaching, and ensurealignment with business objectives.Strong external and management reporting capabilities.Ability to lead, mentor, and develop high-performing teams.What do we offer?
Opportunity to earn good incentivesEndless growth opportunityGMC – Group Medical CoverageGroup Personal Accident InsuranceGratuityWellness ProgramsGive back to society through CSRContinuous talent enhancement programChildcare facilityTax Saving flexi benefitsHow to Apply - How to Apply Interested Candidate can share their updated CV at kanishkabisht@policybazaar.com or WhatsApp - 9582253267
Note- Only Relevant profiles will be contractable